Our Commitment to Customer Service

At Dicharry Homes, our relationship with you doesn’t end at closing—it begins the moment you reach out and continues long after you’ve moved in. We believe exceptional customer service is the foundation of a truly great homebuilding experience, and we’ve built our reputation on being responsive, transparent, and genuinely invested in the satisfaction of every homeowner we serve.

From your first consultation through construction and beyond, our team is here to guide you every step of the way. During the building process, you’ll have consistent communication with our knowledgeable staff, timely updates on your home’s progress, and a dedicated point of contact to answer any questions or concerns. We know that building a home is a major life milestone, and we’re committed to making it as smooth, informed, and enjoyable as possible.

Our commitment doesn’t stop once the keys are handed over. After move-in, we remain available to ensure everything in your new home meets the high standards we promise. Should you have a question, need assistance, or require warranty support, our customer care team is ready to respond promptly and professionally. At Dicharry Homes, you’re more than just a buyer—you’re a valued member of our community, and we’re here to make sure your home continues to bring comfort, confidence, and joy for years to come.

If you have a non-emergency please fill out the form below or send an email to warranty@dicharryhomes.com our customer service specialists will address your concerns.